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SINGAPORE AIRLINES ~ Best Overall Airline for 5 Consecutive Years (Destinasian Readers’ Choice Awards 2010)

CAPE TOWN GOES DIRECT IN DECEMBER AND JANUARY

SQ480/481 will be back from 1 December 2010 until 30 January 2011. These flight routes directly between Singapore and Cape Town (no stop in JNB) Seats are still available but selling fast!

Thank You For Making Us The World’s Most Awarded Airline

- Skytrax World Airline Awards 2009 for Best First Class and Best First Class Catering.

- DestinAsian Readers Choice Award 2009 for Best Airline, Best Premium Class,

  Best Economy Class, Best In-flight Entertainment, Best Frequent Flyer Programme.

- Business Traveller Middle East Awards 2009 for Best Asian Airline Serving the Middle East.

   Experience Singapore Airlines A380 Suites

NO SHOW FEES

(when a passenger does not check-in for a ticket flight):   

Effective 01 April 2010 Singapore Airlines will be introducing No-Show fee system. 

The charge will be R1,000 for Economy Class, R2,000 for Business Class and R3,000 for First Class.  Should a passenger not check-in for a flight the status of the eticket will be changed to “suspend” 

The penalty must be collected before the ticket is “unsuspended” 

If a no-show ticket is submitted for a refund, the fee, plus VAT will be charged in addition to any applicable cancellation fees.

               Singapore Airlines

A great way to fly

SINGAPORE AIRLINES A380 TO FLY TO MELBOURNE

On 29Sep’09, customers travelling between Singapore and Melbourne will get to enjoy an unrivalled in-flight experience on our Airbus A380!! Melbourne is the 2nd most populous city in Australia and a vibrant center for commerce, arts, industry, sports and tourism. Singapore Airlines operates 21 weekly services between SIN and MEL, 7 times weekly to ADL, 19 times weekly to BNE, 19 times weekly to PER and 28 times weekly to SYD.

This will be the 6th city in our network to receive the A380, our other destinations are: SYD, LHR, NRT, CDG and HKG.

DIRECT FLIGHTS RESUME FROM CAPE TOWN TO SINGAPORE

From 25Oct'09 til 31Jan'10, the direct Cape Town-Singapore-Cape Town flight will be back. This means that there will be daily flights from Johannesburg to Singapore and three weekly flights from Cape Town to Singapore. Flights from Cape Town will operate on a Sunday, Wednesday and Friday.

Cabin Experience

Our world-class service, along with our industry leading cabins, and young and modern fleet are cornerstones of our success. Experience the romance of travel as it should be with our award winning cabins: Suites, First Class, Business Class and Economy Class.

Singapore Airlines Suites, A Class Beyond First

Our new Singapore Airlines Suites, provide the distinguished few with their own haven of tranquility.

Each personal suite is designed with a host of innovative features to meet your every need – indulge in your very own office, dining area and bedroom in the sky, in the privacy of your inner sanctum.

Suites are exclusively available onboard the A380.
 

First Class

A luxurious way to fly.

Singapore Airlines has created the world's most exclusive First Class cabin offering superior levels of privacy and comfort. Stylish and elegant touches make travel a respite from the busy world.
 

Business Class

Singapore Airlines Business Class is the epitome of business class travel. Combined with the Airline’s trademark Asian hospitality and world-renowned service, it will rejuvenate even the most world-weary business traveller.
 

Economy Class

From roomier seats to the widest choice of on-demand entertainment options, our Economy Class offers spectacular new features that ensure that travelling is more pleasurable than ever.

Airport Check-In

First Class Check-In Reception

At Singapore Changi Airport Terminals 2 and 3, First-Class passengers and Solitaire PPS Club members with confirmed bookings on Singapore Airlines operated flights may proceed to check in at the First Class

 Check-In Reception.

Just like the service in a top-class hotel, a member of our Premium Services team will greet you when you arrive, and a porter will unload your baggage and assist you through to our First Class Check-in Reception, an elegant facility located next to immigration.

Our Premium Services Officer will handle your check-in while you sit back and enjoy the comfort of the lounge. A private entrance from the lounge leads you directly to Immigration, after which you can proceed to the SilverKris Lounge or to your boarding gate.

This service is available daily from 5.30 am to 1.45 am (the following morning) at Terminal 2 and 5.30 am to 12.45 am (the following morning) at Terminal 3.

Counter Check-In

At Singapore Changi Airport Terminal 2 and 3, customers holding confirmed flight bookings on Singapore Airlines may check in up to 48 hours before flight departure with their baggage. This service is available daily from 5.30 am to 1.00 am (the following morning).

In Terminal 2, First Class and Business Class passengers may check in at counters at Row 4 while Economy Class passengers may check in at counters at Row 8. In Terminal 3, First Class and Business Class passengers may check in at counters at Row 6 while Economy Class passengers may check in at counters at Rows 3 and 4.

Group Check-In

Checked baggage of group check-in passengers are to be accepted individually regardless of airport's security category. Family members, travelling as one party may combine the weight of their baggage and check-in together.

For Group Check-In, please proceed to row 7 of Changi Airport Terminal 2 and row 10 of Changi Airport Terminal 3.

SilverKris Lounge Check-In

First Class and Business Class passengers can check in from the comfort of our SilverKris Lounge in Singapore. This service is available to customers with confirmed flight reservations on Singapore Airlines operated flights travelling without checked baggage.

This service is available daily from 5.30 am until the departure of the last flight of the day. Simply obtain a stamp endorsement on your ticket from Row 4 (Terminal 2), Row 6 (Terminal 3) or First Class Check-In Reception and then present your ticket at the entrance to immigration area.

Special Assistance Check-in Counter

Singapore Airlines offers a range of services for passengers who require special assistance. At Singapore Changi Airport, we provide a Special Assistance check-in counter especially for the following passengers:

• · Expectant mothers
• · Unaccompanied Minors
• · Families with infants or toddlers
• · Passengers with reduced mobility
• · Passengers with disabilities

• · Terminal 2 Row 8 Counter 12
• · Terminal 3 Row 3 Counter 10