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These are the routes kulula.com now flies to:

• · Johannesburg (OR Tambo) – Cape Town / Durban / Port Elizabeth / George - return
• · Johannesburg (Lanseria) – Cape Town / Durban - return
• · Cape Town – Durban / Port Elizabeth - return
• · Durban – Port Elizabeth - return
• · Johannesburg (OR Tambo) – Harare / Windhoek & Mauritius - all code-share flights with BA (BA aircraft and crew)

Special Needs: Only 2 special needs fans are accepted per flight. No special needs fans are accepted on late night flights. Special Needs have to be booked 24 hours prior to departure.

Infants & Children over 2: Babies under 2: fly for free, but must be booked with an adult. (One baby per adult). Children over 2: No discount.

Unaccompanied Minors: Not accepted. Children must be 12 years or older to travel alone.

Fare rules: Flight, date & route changes are accepted & can be done at least 24 hours prior to departure. No changes can be done less than 2 hours prior to departure. An admin fee of R120 per change is charged plus and upgrade if the same fare is not available.

Firearms: Not accepted.

Bring to the airport

Bring your booking reference and ID book, drivers license or passport to check-in for your flight/s.

Check-in

Check-in opens 90 min before take-off and closes sharply 30 min before your flight. It's not a good idea to check-in valuables like cameras, money, jewellery or anything else that's important to you.

Baggage

Effective 06 May 2009, you're allowed a free checked baggage weight up to a maximum of 20kg. Any excess weight over 20kg will cost an additional R25 per kilo at the Airport. Excess baggage may be purchased at reduced rates (up to 50% discount) up to 24 hours prior to departure via our website or Contact Centre.

Infant's baggage
For tickets purchased on or after 08 April 2009, infants under the age of 2 years are charged R50 per trip. Tickets purchased prior 08 April 2009 are not subject to this fee nor are they entitled to the 10kg free checked baggage allowance. For R50, you get to take 1 x checked bag weighing up to 10kg plus a collapsible pushchair and a child car seat.

Changing your booking

If you need to make any changes to this booking, it's best to do it online at least 48 hours before your flight. Just remember that no route or name changes will be permitted on Lusaka, Windhoek, Harare, Mauritius or Ndola flights, but if you’re already at the airport, go to the Ticket Sales office. Changing your flight at the airport will cost R140 per person, per sector, plus the difference between your old fare and the new one available. If you can't make your flight, please don't forget to contact us more than 48 hours before scheduled departure to change your booking to another date, cause if you miss it without changing it first, you'll lose the full value of your ticket. What a waste!

Dangerous articles

Dangerous articles (such as compressed gases, corrosives, explosives, flammable liquids and solids, radioactive materials, oxidising materials, poisons and infectious substances) must not be carried in baggage. Ask us if you are unsure what items are regarded as dangerous, 'cause we can't allow you to travel with this sort of stuff in your bags.

Unaccompanied minors

Kids have to travel with at least one adult aged 16 years or older and unfortunately we don't accept unaccompanied minors, sorry.

What is kulula.com?

kulula.com more than an airline… we’re an entire travel experience. Wherever our customers see the kulula.com brand, they can expect these values:

The easiest around

This means that not only can people fly with kulula.com, they can hire a car, get a room or book a chauffeur-driven cab to the airport. We will always aim to provide the easiest way to book, the easiest way to pay, and above all, the easiest to afford.

Simple

We don’t complicate things. We don’t use high-and-mighty language or overly worded descriptions. We get to the point and that’s that.

Totally honest

This means we tell it like it is, we’re not shy of being straight and down-to-earth, there’s no bullshit, there are no hidden costs, what you see is what you get.

Great fun

We help people lighten up. Smiles and jokes are free. we always want to be genuinely friendly and provide the right environment for our staff’s natural talent to shine.

Safe and professional

At no time is our dedication compromised, our most important principle is “safety first”.

Inspirational

Wherever possible, we provide our staff with the best opportunities to develop their skills, and take their abilities to new heights in the service of our customers.

Our fleet

We operate a modern fleet of MD82’s with150 seats on board. The seating configuration is 2 seats on the left and 3 seats on the right. Take-off speed is around 270km/h and cruising speed is a whopping 900km/h. We also operate 2 Boeing 737 -200’s with approximately 118 seats, and a Boeing 737 – 400 with approximately 162 seats.

Our fleet is maintained by SAFAIR, a division of Imperial bank who are the biggest and most reputable narrow body aircraft maintenance facility in Africa. Shew! We’re glad to have them on our side.

Each one of our flying machines is painted in its very own unique design, making your flying experience uniquely memorable.

Bookings

Need to book yourself an easy affordable kulula.com experience? bookings can be made through your travel agent.

You may make changes to your booking up to 2 hours before your flight.

For an up to date flight schedule please visit our website.

Payment

Payment can be made by means of Visa, MasterCard, American Express, Diners Club cards or A direct bank deposit in a form of cash.

• Or, if you bank online, you can transfer the payment into our bank account.

Our latest routes

We now boast a total of 13 routes with over 300 flights per week with flights between Jo’burg – Cape Town, Durbs, Port Elizabeth, George, Windhoek, Harare and Lusaka – and between Cape Town and Durbs.

We now also offer a convenient flight between Lanseria Airport in Jo’burg to Cape Town- just to make the hustle and bustle of getting to the airport a little easier.