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BLUE TRAIN

A WINDOW TO THE SOUL OF SOUTH AFRICA

CONDITIONS

The following booking conditions will apply to all advance reservations

1. Acceptance of advance reservations: Bookings open on 1 January each year for the following year.

2. Payment of fares: Group and individual bookings

2.1 Groups and Individuals
10% non-refundable, non-transferable deposit due on high demand dates within 7 working days after confirmation.

2.2 Groups (5 suites or more)
25% non-refundable, non-transferable deposit 90 days prior to departure to date
Balance of payment 60 days prior to the departure date. Can release 20% of group between 90 to 60 days without penalty
2.3 Individuals
Full payment due within 60 days prior to the departure date.
2.4 Private Charters
50% non-refundable, non-transferable deposit due 6 months prior to departure date.
Balance 60 days prior to the departure date
2.5 In the event that any bookings are made less than 60 days prior to the date of the travel, full payment should be made within 5 working days.
2.6 The Blue Train reserve the right to release any provisional bookings when the train is fully booked. The client will be contacted to pay this provisional booking within 5 working days. If no payment is received within these 5 working days, The Blue Train will release bookings without further notice.

3. Cancellation policy
Charters, group bookings and individual bookings

3.1 Less than 60 days notice 100% cancellation fee.
3.2 Once a ticket is purchased, a reservation may be changed for an earlier or later date without penalty, provided such change is made 60 days prior to the date of travel.
Any subsequent changes will subject the passengers to payment of the usual cancellation fees according to the notice given.
3.3 If a change, cancellation or non-show is caused by exceptional circumstances and verified by suitable documentation, Blue Train will consider waiving all or part of cancellation fees according to the merits of each case.
3.4 A provisional reservation only becomes guaranteed once full payment has been received and a ticket issued by Blue Train. The onus rests with agents/operators/clients to timeously release all unused suites in writing in order to avoid cancellation penalties as per clause 3.1
3.5 Non-compliance with these bookings conditions will automatically cancel a confirmed reservation without further notice.
3.6 For any charter arranged outside standard advertised dates or routes and with or without special arrangements, the client will be held responsible to cover all additional costs incurred, should the said charter not materialize.

4. Insurance
The Blue Train shall not be held responsible for damage to, or loss or theft of personal luggage and belongings, nor can we be liable for personal injury, accident, illness or death. The Blue Train will also not be responsible for instances where circumstances beyond its control lead to an interruption, earlier termination, or cancellation of any particular trip. Such circumstances shall include, but not be limited to instances of vis major/force majeure and/or casus fortuitus (acts of God such as floods and other natural disasters, fortuitous and unforeseen events, etc.). We strongly urge you to adequately cover for any eventualities with your insurance agent. We recommend that you also purchase a “trip cancellation” protection insurance to cover yourself in the unlikely event of a late cancellation or loss.

These booking conditions have been formulated to meet present day market needs, and supercede all previous booking conditions issued in this regard. The Blue Train reserves the right to revise the schedule without penalty.

5. Acceptable forms of payment

• · Payment may be made by bank guaranteed cheque. Credit card or bank draft drawn in SA Rands.
• · Cheques should be made payable to “Spoornet-The Blue Train”.
• · Cheques may be forwarded to us by mail or deposited into the Blue Train bank account, our bank account number is 002 390 310. Branch code 004 805, Standard Bank, Jorissen Street, Braamfontein, Johannesburg, South Africa.
• · When a deposit is made into our bank account, a copy of the deposit slip must be faxed to this office, in order to secure reservation.
• · Credit card payment will be accepted provided the credit card number, expiry date, type of card, name of cardholder, ID or Passport number, date of birth, billing address and written authorization is received. On the day of departure, the credit card holder must report to the blue train office, with positive identification or a valid passport, to sign the credit card slip. Please note: Payment can be made directly by the client’s personal credit card.

BLUE TRAIN (THE) | Charters & Conferencing

Why not charter The Blue Train for strategic meetings, product launches, VIP breakfasts, lunches, dinner & cocktail parties, weddings & more. You can also book a charter with a difference such as a Golfing or Safari charter. Charters are not limited to the charter options mentioned & are dependant on rail network’s compatibility with The Blue Train’s technology.

The Blue Train offers far more than just a journey. It is an all-incl. experience offering a combination of unsurpassed luxury travel, 5* accomm, fine cuisine, personalised butler service & routes that offer breathtaking views of the countryside. So take a journey into a timeless world of grace, elegance & romance, where spectacular scenery stirs your imagination & luxurious comfort soothes your body & soul.

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Luxury Suites

The Luxury Suite extends your personal domain by more than a meter, and the twin or double bedded suite offers

a deep, long tub for slow, luxuriant soaking. The Luxury Suite takes the choice of radio and movie channels even further, with a private digital entertainment centre and an inviting selection of music CD’s and big-screen movies on DVD.

De Luxe Suites

The De Luxe Suite features twin beds with shower or a double bed, with bath tub and hand held shower.

The Ultimate in Luxury